Real-Time Courier & Dispatch Status

📦 Track Your Cash-on-Delivery (COD) Order

Enter the 10-digit Sri Lankan mobile phone number (`07X...`) you used when placing your order:

Track My Order →

Official After-Sales Service Desk

🛡️ Submit a Warranty Claim or 7-Day Replacement Request

Need to claim your 18-Month UGREEN warranty, 2-Year Hikvision warranty, 3-Year Dinapala/Innovex warranty, or report a damaged COD parcel? Submit the form below:

Claim Type *Warranty Claim (1–3 Year Official Agent Warranty)7-Day Defective / Damaged Parcel ReplacementTechnical Setup / Hik-Connect & EZVIZ App Help

Order ID (`YM-...`) or Invoice / Serial Number *

Your Full Name *

WhatsApp / Mobile Number *

Product Name / Brand *

Describe the Issue *

Submit Warranty / Replacement Claim →