Hotline / WhatsApp: +94 77 757 7222
Terms & Conditions of Use and Sale — YALU MART (PVT) LTD
Last Updated: November 6, 2026 • Applicable to all visitors, buyers, and registered dealers on yalumart.lk
1. Corporate Ownership & Legal Scope
This website (https://yalumart.lk and www.yalumart.lk) is owned and operated by YALU MART (PVT) LTD (Sinhala: යාළු මාර්ට් (පුද්ගලික) සමාගම | Tamil: யாலு மார்ட் (பிரைவேட்) லிமிடெட்), a private limited liability company incorporated under the Companies Act No. 07 of 2007 of the Democratic Socialist Republic of Sri Lanka. By accessing our platform, placing a Direct Cash-on-Delivery (COD) order, pre-reserving factory-direct goods, or purchasing via our partner merchants, you enter into a legally binding contract with YALU MART (PVT) LTD governed by the Electronic Transactions Act No. 19 of 2006 (as amended by Act No. 25 of 2017) and the Consumer Affairs Authority Act No. 09 of 2003.
2. Marketplace, OEM Direct & Authorized Partner Model
YALU MART (PVT) LTD operates a hybrid e-commerce platform across Sri Lanka:
• Direct Retail & OEM Imports: Products imported, packaged, or dispatched directly by YALU MART (PVT) LTD and our authorized islandwide Cash-on-Delivery warehouses carry an official YALU MART (PVT) LTD invoice and warranty seal.
• Authorized Sri Lankan Partner & 3rd-Party Dealer Listings: Selected items are fulfilled in partnership with verified Sri Lankan distributors including Dinapala Group, Greenware Mobile, Colombo CCTV, UGREEN Flagship, Green Line, and Kapruka.
3. Pricing in Sri Lankan Rupees (LKR) & Order Acceptance
All product prices, discounts, and flat courier charges (`LKR 450` islandwide) are displayed transparently in Sri Lankan Rupees (LKR) in compliance with Consumer Affairs Authority price-marking regulations. An order placed on yalumart.lk constitutes an offer to purchase. Order acceptance occurs when YALU MART (PVT) LTD confirms dispatch via WhatsApp, SMS, or email (`orders@yalumart.lk`). In the event of a supplier stock-out or manifest pricing error prior to dispatch, we will notify you immediately to offer an equivalent upgrade or a 100% full refund.
4. Cash-on-Delivery (COD) & Pre-Reservation Obligations
When placing a Cash-on-Delivery (COD) order and confirming your delivery address via WhatsApp or telephone, you agree to accept the parcel and settle the stated LKR invoice total upon doorstep delivery. Repeatedly refusing confirmed COD parcels without valid cause may result in restriction of future COD privileges on that mobile number.
5. Intellectual Property & Trademarks
The name YALU MART (PVT) LTD, the YaluMart.lk brand mark, yellow price-tag logo, custom product illustrations, OEM packaging layouts, and site code are the exclusive intellectual property of YALU MART (PVT) LTD. Third-party manufacturer trademarks (such as Hikvision, EZVIZ, UGREEN, Philips, Singer, Innovex, Samsung, Xiaomi, and JBL) belong to their respective owners and are used strictly for accurate product identification.
6. Dispute Resolution & Jurisdiction
Any dispute arising out of transactions on yalumart.lk shall first be addressed amicably within 7 working days by contacting our Legal & Customer Resolution Desk at info@yalumart.lk or +94 77 757 7222. Where formal legal proceedings are required, the courts of the Democratic Socialist Republic of Sri Lanka shall have exclusive jurisdiction.